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Shipping

🚚 Shipping Information

Welcome to VILVIRI! We know how excited you are to receive your new finds, and our team is dedicated to getting your order to you as safely and quickly as possible. Below you'll find all the details regarding our shipping policies, delivery times, and rates.

⏱️️ Order Processing Time

  • Processing Window: Orders are typically processed and dispatched within 1 to 2 business days (Monday through Saturday).

  • Peak Seasons: During major sales, holidays, or product launches, processing may take an additional 1–2 business days. We appreciate your patience!

  • Confirmation: Once your order ships, you will receive a confirmation email containing your tracking link and carrier details.

πŸ“¦ Shipping Options & Estimated Delivery Times

We offer reliable shipping solutions to ensure your items arrive on time:

  • Standard Shipping

    • Delivery Time: Usually arrives within 5 to 8 business days after dispatch.

    • Best For: Everyday shopping with budget-friendly rates.

  • Express Shipping

    • Delivery Time: Usually arrives within 2 to 4 business days after dispatch.

    • Best For: When you need your VILVIRI styles in a hurry!

(Note: Delivery times are estimates and may vary slightly depending on your location, local courier performance, and public holidays.)

πŸ’³ Shipping Rates & Costs

  • Shipping fees are calculated automatically at checkout based on your delivery address, package weight, and chosen shipping method.

  • Keep an eye out for special promotions where we offer Free Standard Shipping on orders over a certain amount!

πŸ“ How to Track Your Order

Want to know where your package is right now? It's easy:

  1. Click on the "Tracking Order" link in the footer of our website.

  2. Or, log into your VILVIRI account and check your recent order history.

  3. Enter your tracking number or order details to view live updates from the courier.

🌐 Customs, Duties, and Taxes

  • For international orders, import duties, taxes, and customs fees may apply once the shipment reaches your destination country.

  • These charges are the responsibility of the recipient and are not included in VILVIRI’s product or shipping prices. Please check with your local customs office for details.

πŸ’¬ Need Assistance with Your Shipment?

If you have any questions about your delivery or if your package is taking longer than expected, our support team is always here to help:

  • πŸ“§ Email Support: support@vilviri.com

  • ⏰ Working Hours: Monday to Saturday (9:00 AM – 6:00 PM)